Refund policy

Please choose carefully. Dockline currently accepts returns only when an item arrives damaged, defective or incorrect. We cannot accept change-of-mind returns or wrong-size exchanges. Check the size guide before ordering. If you want help choosing, email hello@dockline.ca.

Report a damaged, defective or incorrect item within 25 days of delivery with your order number and clear photos. This policy does not limit any rights that cannot be excluded under applicable law.

Refunds, once approved, are issued to your original payment method within a few business days.

Questions? Reach us any time at hello@dockline.ca.